Job Description:

1. JOB DESCRIPTION
- Receiving Bookings, contact with shipper and agent to arrange the shipment
- Working within SOP’s and quotation from Sales team and overseas offices.
- Input data into the system to create file, ensure correct & on time handling of files in accordance with relevant process
- Sending pre-alerts to overseas offices
- Timely invoicing clients/ agents and closing files
- Follow up payment for non-credit clients of local charge and freight prepaid
- Shipment track and trace updates
- Checking and confirm incoming invoice of sub-contractors on time & correctly
- Customer Service by following up on customer advices/ request or claim and feedback to customer and overseas stations and make respective shipment arrangements
- Inform team leader/ supervisors of any irregularities or problems that require assistance and to feedback on subcontractors’ s standards and services.
- Handles customers statistics and reports or any special request for updating system, if required.
- Take up additional tasks as assigned (e.g. support / share workloads with other teams, if needed/required)

2. JOB REQUIREMENT
- Minimum 2 years logistics/freight forwarding experience.
- Good communication of written and spoken English (or Korean)
- Must have PC experience and ability to prepare documentation quickly and accurately
- Respond promptly and professionally to customer needs, answering calls and dealing with customer queries, providing a first-class customer service at all times
- Follow policies and procedures and able to understand laws, rules and regulations in areas of assignment

3. BENEFITS
- Attractive salary
- Review performance according to the company rule
- Participate in internal training programs to improve skills
- Working in a friendly, dynamic and professional environment, chances to challenge yourself and fast growing in the career